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NOTICE TO ALL CUSTOMERS
First State Bank has implemented Telephone Banking effective immediately. This is a service that is being offered to all of our customers at no charge.
You can get current balances on checking and savings accounts as well as information on transactions such as checks and deposits that have posted to your account. You can even search by check number or dollar amount.
You can also use this service to access loans, certificates of deposit or IRA accounts. First State Bank will introduce its Internet Banking Product in your next bank statement that will allow access to all of your accounts as well.
Here are instructions on how the telephone banking service works. Please read completely before beginning.
STEP 1. Write down your primary checking or savings account number.
STEP 2. Now, write down your social security number.
STEP 3. Next, write down a PIN (secret code) number that you can remember. This needs to be a 4 or 5 digit number.
STEP 4. The Telephone Banking numbers are: 832-0777 or 832-0888
STEP 5. Make sure you have the information from steps 1-4 above and then dial one of the Telephone Banking numbers.
STEP 6. It will ask you to enter in your account number. Then press the pound sign on your telephone keypad. The “pound” sign on your telephone keypad looks like: #.
STEP 7. Enter the last four digits of your social security number. If you have a business that uses a federal tax I. D. number then enter the last four digits of that number.
NOTE: If the social security number that you entered does not work it could be that it was set up under your spouse’s social security number.
STEP 8. It will now ask you to change your PIN. Enter the PIN that you wrote down earlier in STEP 3.
STEP 9. The system is now available for you to use. Just follow the directions.
If you have any questions or difficulties in setting up the service please call us at 832-4525 from 8:00 to 3:30 Monday - Friday.
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